Frequently Asked Questions
Everything you need to know about QuitPorn.io
Getting Started
QuitPorn.io is an accountability platform that helps you break free from porn addiction using non-bypassable device locks. We support iPhone, iPad, Android, Windows, and Mac, with up to 5 devices per account.
You choose a lock duration based on your subscription plan. During setup, we generate a random passcode through audio instructions that you hear only once. The passcode is encrypted and stored securely until your lock period expires.
QuitPorn.io supports iPhone, iPad, Android, Windows, and Mac. Each plan lets you protect up to 5 devices across the supported platforms.
Device Setup
After subscribing, go to your Dashboard and click "Add Device". Follow the guided setup wizard which will walk you through each step. The entire process takes about 10-15 minutes.
All plans allow up to 5 devices across iPhone, iPad, Android, Windows, and Mac.
Yes! Your progress is automatically saved. Return to Dashboard and click "Continue Setup" to resume where you left off.
Lock Duration & Passcodes
No. Once setup is complete and the lock activates, duration cannot be changed. This is by design to ensure commitment. You must wait for expiration to set a new lock.
During setup, you will set a passcode following our guided instructions. The passcode is encrypted and stored securely until your lock period expires.
Passcodes are encrypted and securely stored in our database. They are only accessible when your lock expires, and only by you through the "Reveal Passcode" button.
No. There is no emergency unlock, no early reveal, no bypass. The passcode is only revealed when your scheduled lock period expires. This commitment is what makes the system effective.
Your Dashboard shows all devices with their status including days remaining, expiration date, and lock mode. Check your device card anytime.
Passcode Recovery
When your lock expires, device status changes to "Expired". Click "Reveal Passcode" button on your Dashboard device card to see your 4-digit passcode with instructions.
Status automatically changes from "Active" to "Expired". Passcode becomes available immediately. You will see the "Reveal Passcode" button.
No. The system will show an error with days remaining. This is a core security feature with no exceptions or emergency access.
If you lose account access, you cannot retrieve your passcode until lock expires naturally. Keep your email and password secure. Change them in Settings if needed.
Device Management
Pending: Setup started but not completed. Shows "Continue Setup" button.
Active (Locked): Setup complete, device is locked. Shows days remaining and expiration date.
Expired: Lock period ended. Shows "Reveal Passcode" button.
Each card shows: device nickname, platform, status badge, days remaining, expiration date, and lock mode. Active devices show real-time countdown.
Contact support@quitporn.io to delete devices. Note: Deleting a device does NOT unlock it - the passcode restriction remains on the device itself.
You can set up your new phone as a new device (up to 5-device limit). Your old device lock remains active and passcode will be revealed on its original expiration date.
Yes! After lock expires, reveal passcode, disable restrictions, then set up the device again with a new lock period and new passcode.
Referral Program
1 Referral: 1 FREE month
2 Referrals: 6 FREE months
3 Referrals: 12 FREE months - 1 YEAR FREE
Rewards automatically applied to your subscription.
Successful referral = someone clicks your link + signs up + completes payment for any plan. Only paid subscriptions earn you free months.
Account & Settings
Go to Settings and click "Change" next to email. This opens Clerk profile modal where you can update email securely. Verify new email address.
Visit Settings and click "Change" next to password. Opens Clerk profile modal for password change. Use a strong, unique password.
Premium subscribers can access Stripe Customer Portal from Settings. Click "Manage" to update payment methods, view invoices, and manage billing.
Yes! In Settings, toggle Email Notifications and Push Notifications. Get updates on lock expirations, referral rewards, and account updates.
In Settings "Danger Zone", click "Delete Account". Confirm twice - dialog + type "DELETE". Permanently deletes account and data. Warning: Does NOT unlock devices.
Technical Support
Ensure volume is up and device not on silent. Setup includes volume check. Try headphones or check browser audio permissions if issues persist.
Yes! Your account is cloud-based. Access Dashboard, Settings, and devices from any browser on any device. Just sign in with your credentials.
Yes. Industry-standard encryption for all sensitive data. Authentication via Clerk. Passcodes encrypted at rest, only decrypted upon legitimate expiration reveal.
Device locks remain active (enforced by device, not servers). However, you cannot access Dashboard or reveal passcodes until service restores. We maintain high uptime.
Content Blocking
QuitPorn.io blocks adult websites, explicit content, and adult apps. The blocking system works across all browsers and apps on your device.
During setup, you can configure which apps and content categories to block based on your recovery goals.
No. Our system is designed to be unbreakable during your chosen commitment period. The restrictions cannot be bypassed until your lock expires.
QuitPorn.io works on iPhone, iPad, Android, Windows, and Mac. Each platform uses its native restriction systems for maximum compatibility and security.
Still need help?
Can't find the answer you're looking for? Our support team is here to assist you.